:root{--font-sans: "DM Sans", system-ui, -apple-system, BlinkMacSystemFont, sans-serif;--font-display: "Outfit", "DM Sans", system-ui, sans-serif;--bg: #ffffff;--bg-soft: #fafafa;--bg-card: #ffffff;--bg-elevated: #ffffff;--text: #0a0a0a;--text-soft: #1a1a1a;--text-muted: #6b6b6b;--text-faint: #9b9b9b;--border: rgba(0, 0, 0, .08);--border-strong: rgba(0, 0, 0, .14);--shadow-sm: 0 1px 2px rgba(0, 0, 0, .04);--shadow-md: 0 4px 16px rgba(0, 0, 0, .05), 0 1px 4px rgba(0, 0, 0, .03);--shadow-lg: 0 16px 48px rgba(0, 0, 0, .07), 0 4px 16px rgba(0, 0, 0, .04);--shadow-glow: 0 8px 24px rgba(200, 16, 46, .18);--brand: #c8102e;--brand-dark: #a80c25;--brand-light: #e8253f;--brand-soft: rgba(200, 16, 46, .06);--brand-soft-strong: rgba(200, 16, 46, .12);--brand-grad: linear-gradient(135deg, #c8102e 0%, #e8253f 100%);--brand-grad-dark: linear-gradient(135deg, #1a1a1a 0%, #c8102e 100%);--status-registrado: #1a1a1a;--status-preparacion: #c8102e;--status-embalaje: #c8102e;--status-gestionenvio: #c8102e;--status-recogido: #1a7f3a;--status-error: #c8102e}[data-theme=dark]{--bg: #0a0a0a;--bg-soft: #161616;--bg-card: #181818;--bg-elevated: #1f1f1f;--text: #fafafa;--text-soft: #e8e8e8;--text-muted: #b4b4b4;--text-faint: #8a8a8a;--border: rgba(255, 255, 255, .1);--border-strong: rgba(255, 255, 255, .22);--shadow-sm: 0 1px 2px rgba(0, 0, 0, .4);--shadow-md: 0 4px 16px rgba(0, 0, 0, .5), 0 1px 4px rgba(0, 0, 0, .3);--shadow-lg: 0 16px 48px rgba(0, 0, 0, .7), 0 4px 16px rgba(0, 0, 0, .4);--shadow-glow: 0 8px 24px rgba(232, 37, 63, .45);--brand-soft: rgba(232, 37, 63, .12);--brand-soft-strong: rgba(232, 37, 63, .22);--status-registrado: #fafafa;--status-recogido: #4ade80}*{box-sizing:border-box}html,body{margin:0;padding:0}body{font-family:var(--font-sans);background:var(--bg);color:var(--text);font-weight:300;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;font-feature-settings:"cv02","cv03","cv04","cv11","ss01";min-height:100vh;overflow-x:hidden;letter-spacing:-.005em}button{font-family:inherit}input,textarea{font-family:inherit;font-weight:inherit}a{color:inherit;text-decoration:none}@keyframes fadeIn{0%{opacity:0}to{opacity:1}}@keyframes fadeUp{0%{opacity:0;transform:translateY(24px)}to{opacity:1;transform:translateY(0)}}@keyframes scaleIn{0%{opacity:0;transform:scale(.96)}to{opacity:1;transform:scale(1)}}@keyframes pulseSoft{0%,to{opacity:1}50%{opacity:.5}}@keyframes spin{to{transform:rotate(360deg)}}@keyframes checkmark{0%{transform:scale(0) rotate(-45deg);opacity:0}60%{transform:scale(1.2) rotate(0);opacity:1}to{transform:scale(1) rotate(0);opacity:1}}@keyframes shimmer{0%{background-position:-1000px 0}to{background-position:1000px 0}}@keyframes drawLine{to{stroke-dashoffset:0}}@keyframes ringPulse{0%{transform:scale(1);opacity:.5}to{transform:scale(1.6);opacity:0}}.fade-in{animation:fadeIn .35s ease-out}.fade-up{animation:fadeUp .45s cubic-bezier(.16,1,.3,1)}.scale-in{animation:scaleIn .4s cubic-bezier(.16,1,.3,1)}.delay-100{animation-delay:.08s;animation-fill-mode:both}.delay-200{animation-delay:.16s;animation-fill-mode:both}.delay-300{animation-delay:.24s;animation-fill-mode:both}.delay-400{animation-delay:.32s;animation-fill-mode:both}.delay-500{animation-delay:.4s;animation-fill-mode:both}.bg-grid{position:fixed;top:0;right:0;bottom:0;left:0;z-index:0;pointer-events:none;background-image:linear-gradient(rgba(0,0,0,.025) 1px,transparent 1px),linear-gradient(90deg,rgba(0,0,0,.025) 1px,transparent 1px);background-size:56px 56px;mask-image:radial-gradient(ellipse 90% 70% at 50% 0%,black 30%,transparent 80%);-webkit-mask-image:radial-gradient(ellipse 90% 70% at 50% 0%,black 30%,transparent 80%)}[data-theme=dark] .bg-grid{background-image:linear-gradient(rgba(255,255,255,.025) 1px,transparent 1px),linear-gradient(90deg,rgba(255,255,255,.025) 1px,transparent 1px)}.bg-blob-container{position:fixed;top:0;right:0;bottom:0;left:0;overflow:hidden;pointer-events:none;z-index:0}.bg-blob{position:absolute;border-radius:50%;filter:blur(120px);background:var(--brand);opacity:.06}.bg-blob.b1{width:600px;height:600px;top:-200px;left:-150px}.bg-blob.b2{width:500px;height:500px;top:40%;right:-200px;opacity:.04}.bg-blob.b3{width:400px;height:400px;bottom:-100px;left:35%;opacity:.03;background:#1a1a1a}[data-theme=dark] .bg-blob.b3{background:#fafafa;opacity:.02}.bg-noise{position:fixed;top:0;right:0;bottom:0;left:0;z-index:0;pointer-events:none;opacity:.025;background-image:url("data:image/svg+xml,%3Csvg viewBox='0 0 256 256' xmlns='http://www.w3.org/2000/svg'%3E%3Cfilter id='n'%3E%3CfeTurbulence type='fractalNoise' baseFrequency='0.85' numOctaves='3' stitchTiles='stitch'/%3E%3C/filter%3E%3Crect width='100%25' height='100%25' filter='url(%23n)'/%3E%3C/svg%3E");mix-blend-mode:overlay}[data-theme=dark] .bg-noise{opacity:.05}.app-header{position:sticky;top:0;z-index:50;backdrop-filter:blur(24px) saturate(180%);-webkit-backdrop-filter:blur(24px) saturate(180%);background:#ffffffc7;border-bottom:1px solid var(--border);transition:box-shadow .2s,background .3s}[data-theme=dark] .app-header{background:#0a0a0ac7}.app-header.scrolled{box-shadow:0 4px 20px #0000000a}.app-header-inner{position:relative;max-width:1280px;margin:0 auto;padding:16px 24px;display:flex;align-items:center;justify-content:space-between;gap:24px}.app-header .app-nav{position:absolute;left:50%;top:50%;transform:translate(-50%,-50%);background:var(--bg-elevated);border:1px solid var(--border);border-radius:100px;padding:4px;box-shadow:var(--shadow-sm)}.app-header .app-nav-item{border-radius:100px;padding:7px 16px}.app-logo{display:flex;align-items:center;gap:10px;font-weight:500;letter-spacing:-.01em;font-size:15px}.app-logo-mark{width:32px;height:32px;border-radius:8px;background:var(--brand);display:grid;place-items:center;color:#fff;font-weight:700;font-size:13px;letter-spacing:-.02em}.app-logo-img{height:36px;width:auto;object-fit:contain;display:block}.app-logo-text{display:flex;flex-direction:column;line-height:1.15}.app-logo-text strong{font-weight:600}.app-logo-sub{font-size:11px;color:var(--text-muted);font-weight:400;letter-spacing:.01em}.app-nav{display:flex;align-items:center;gap:4px}.app-nav-item{padding:7px 14px;border-radius:8px;font-size:13px;color:var(--text-muted);font-weight:400;transition:all .15s;cursor:pointer;background:transparent;border:none}.app-nav-item:hover{background:var(--bg-soft);color:var(--text)}[data-theme=dark] .app-nav-item:hover{background:#ffffff0d}.icon-btn{width:36px;height:36px;border-radius:9px;background:var(--bg-elevated);border:1px solid var(--border);display:grid;place-items:center;cursor:pointer;color:var(--text-soft);transition:all .15s}.icon-btn:hover{border-color:var(--border-strong);transform:scale(1.05)}.lang-switch{display:flex;align-items:center;background:var(--bg-elevated);border:1px solid var(--border);border-radius:9px;padding:3px;gap:0}.lang-switch button{padding:5px 10px;border:none;background:transparent;font-size:11px;font-weight:600;letter-spacing:.04em;color:var(--text-muted);cursor:pointer;border-radius:6px;transition:all .15s}.lang-switch button.active{background:var(--brand);color:#fff}.hero{position:relative;z-index:1;max-width:820px;margin:88px auto 60px;padding:0 24px;text-align:center}.hero-eyebrow{display:inline-flex;align-items:center;gap:8px;padding:6px 14px;border-radius:100px;background:var(--bg-elevated);border:1px solid var(--border);font-size:11.5px;font-weight:500;color:var(--text-soft);margin-bottom:28px;letter-spacing:.01em}.hero-eyebrow-dot{width:6px;height:6px;border-radius:50%;background:var(--brand);position:relative}.hero-eyebrow-dot:after{content:"";position:absolute;top:-2px;right:-2px;bottom:-2px;left:-2px;border-radius:50%;background:var(--brand);animation:ringPulse 2s ease-out infinite}.hero-title{font-family:var(--font-display);font-size:clamp(40px,7.5vw,78px);font-weight:300;letter-spacing:-.035em;line-height:.98;margin:0 0 28px}.hero-title em{font-style:normal;font-weight:600;color:var(--brand)}.hero-subtitle{font-size:clamp(15px,1.5vw,17px);color:var(--text-muted);font-weight:300;line-height:1.6;max-width:540px;margin:0 auto 48px;letter-spacing:0}.search-box{position:relative;max-width:560px;margin:0 auto}.search-box-inner{display:flex;align-items:center;gap:10px;padding:8px 8px 8px 18px;background:#fafafa;border:none;border-radius:999px;box-shadow:none;transition:background .2s ease}.search-box-inner:hover{background:#f3f4f6}.search-box-inner:focus-within{background:#f3f4f6}.search-input{padding:12px 4px}.search-input:focus{outline:none}.search-btn{border-radius:999px;padding:12px 22px}.search-input{flex:1;padding:14px 16px;background:transparent;border:none;outline:none;font-size:17px;color:var(--text);font-weight:500;letter-spacing:.08em;font-family:JetBrains Mono,SF Mono,Consolas,Menlo,monospace;font-variant-numeric:slashed-zero tabular-nums;font-feature-settings:"zero" 1,"ss01" 1,"tnum" 1}.search-input::placeholder{color:var(--text-faint);font-weight:400;letter-spacing:.08em}.search-btn{display:flex;align-items:center;gap:8px;padding:13px 22px;border-radius:9px;background:var(--brand);color:#fff;border:none;cursor:pointer;font-weight:500;font-size:13.5px;letter-spacing:.01em;transition:all .15s}.search-btn:hover{background:var(--brand-dark);transform:scale(1.02)}.search-btn:active{transform:scale(.98)}.search-format-hint{margin-top:14px;font-size:12px;color:var(--text-muted);font-weight:400}.search-format-hint code{background:var(--bg-soft);padding:2px 8px;border-radius:5px;font-family:JetBrains Mono,SF Mono,Monaco,monospace;font-size:11px;font-weight:500;letter-spacing:.04em;border:1px solid var(--border);color:var(--text);font-variant-numeric:slashed-zero;font-feature-settings:"zero" 1}.section-states{position:relative;z-index:1;max-width:1200px;margin:120px auto 80px;padding:0 24px}.section-title{font-family:var(--font-display);font-size:clamp(32px,4.5vw,48px);font-weight:300;letter-spacing:-.025em;margin:0 0 48px;text-align:center;line-height:1}.section-title em{font-style:normal;color:var(--brand);font-weight:600}.section-subtitle{text-align:center;font-size:15px;color:var(--text-muted);margin:0 auto 56px;max-width:520px;font-weight:300;line-height:1.55}.state-grid{list-style:none;margin:0;padding:0;display:grid;grid-template-columns:repeat(5,1fr);gap:16px}@media(max-width:960px){.state-cards{grid-template-columns:repeat(auto-fit,minmax(180px,1fr))}}.state-card{position:relative;background:var(--bg-elevated);border:1px solid var(--border);border-radius:18px;overflow:hidden;transition:all .4s cubic-bezier(.16,1,.3,1);transform-style:preserve-3d;perspective:1000px}.state-card:hover{border-color:var(--border-strong);box-shadow:var(--shadow-lg)}.state-card-img-wrap{aspect-ratio:1 / 1;overflow:hidden;position:relative}.state-card-img-wrap:after{content:"";position:absolute;top:0;right:0;bottom:0;left:0;background:linear-gradient(180deg,transparent 50%,rgba(0,0,0,.25) 100%);z-index:1}.state-card-img-wrap:before{content:"";position:absolute;top:0;right:0;bottom:0;left:0;background:var(--brand);opacity:0;z-index:1;transition:opacity .4s;mix-blend-mode:multiply}.state-card:hover .state-card-img-wrap:before{opacity:.18}.state-card-img{width:100%;height:100%;object-fit:cover;transition:transform .7s cubic-bezier(.16,1,.3,1)}.state-card:hover .state-card-img{transform:scale(1.08)}.state-card-num{position:absolute;top:14px;left:14px;padding:4px 10px;border-radius:100px;background:#fffffff2;-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);font-weight:600;font-size:11px;letter-spacing:.06em;color:#0a0a0a;z-index:2;box-shadow:var(--shadow-sm)}[data-theme=dark] .state-card-num{background:#141414d9;color:#fafafa;border:1px solid rgba(255,255,255,.12)}.state-card-body{padding:20px 22px 24px}.state-card-title{font-family:var(--font-display);font-weight:400;font-size:19px;letter-spacing:-.015em;margin:0 0 8px;line-height:1.2}.state-card-desc{margin:0;font-size:13.5px;color:var(--text-muted);line-height:1.55;font-weight:300}.estado-page{position:relative;z-index:1;max-width:880px;margin:56px auto 80px;padding:0 24px}.back-link{display:inline-flex;align-items:center;gap:6px;color:var(--text-muted);font-size:13px;margin-bottom:32px;transition:color .15s;font-weight:400}.back-link:hover{color:var(--brand)}.estado-header{text-align:center;margin-bottom:48px}.estado-pid-pill{display:inline-flex;align-items:center;gap:8px;padding:6px 14px;border-radius:100px;background:var(--bg-elevated);border:1px solid var(--border);font-size:12px;color:var(--text-muted);margin-bottom:20px;font-weight:400}.estado-pid-pill strong{color:var(--text);font-family:JetBrains Mono,SF Mono,Monaco,monospace;font-weight:600;letter-spacing:.04em;font-variant-numeric:slashed-zero tabular-nums;font-feature-settings:"zero" 1,"tnum" 1}.estado-headline{font-family:var(--font-display);font-size:clamp(30px,5vw,48px);font-weight:300;letter-spacing:-.03em;line-height:1.05;margin:0}.estado-headline em{font-style:normal;color:var(--brand);font-weight:600}.timeline{position:relative;background:#fff;border:1px solid var(--border);border-radius:22px;padding:38px 32px 28px;margin-bottom:24px;box-shadow:var(--shadow-md)}@keyframes ambientShift{0%{transform:translate(0) rotate(0)}50%{transform:translate(2%,-3%) rotate(8deg)}to{transform:translate(-3%,2%) rotate(-6deg)}}.timeline-track{position:relative;display:grid;grid-template-columns:repeat(5,1fr);gap:6px;margin:8px 0 32px}.timeline-track:before{content:"";position:absolute;top:22px;left:8%;right:8%;height:2px;background:var(--border-strong);border-radius:100px;z-index:0}.timeline-track-progress{position:absolute;top:21px;left:8%;height:4px;background:linear-gradient(90deg,#c8102e,#ff5a3c 35%,#ff8a00 65%,#c8102e);background-size:300% 100%;border-radius:100px;z-index:1;transition:width .6s cubic-bezier(.16,1,.3,1);box-shadow:0 0 12px #c8102e59,0 0 24px #ff8a0033;animation:gradientFlow 4s linear infinite}@keyframes gradientFlow{0%{background-position:0% 50%}to{background-position:300% 50%}}.timeline-step{position:relative;z-index:2;display:flex;flex-direction:column;align-items:center;text-align:center;gap:10px}.timeline-dot{width:44px;height:44px;border-radius:50%;display:grid;place-items:center;background:var(--bg-elevated);border:2px solid var(--border-strong);color:var(--text-faint);font-weight:500;font-size:13px;transition:all .4s cubic-bezier(.16,1,.3,1)}.timeline-step.done .timeline-dot{background:linear-gradient(135deg,#c8102e,#ff5a3c);border-color:#c8102e;color:#fff;box-shadow:0 4px 12px #c8102e4d}.timeline-step.done .timeline-dot svg{animation:checkmark .5s cubic-bezier(.34,1.56,.64,1)}.timeline-step.active .timeline-dot{position:relative;background:var(--bg);border-color:var(--brand);color:var(--brand);box-shadow:0 0 0 6px #c8102e1f;animation:activePulse 2.2s ease-in-out infinite}@keyframes activePulse{0%,to{box-shadow:0 0 0 6px #c8102e1f,0 0 #ff8a004d}50%{box-shadow:0 0 0 10px #c8102e0a,0 0 0 14px #ff8a0000}}.timeline-step-label{font-size:11.5px;color:var(--text-muted);font-weight:400;max-width:90px;line-height:1.3;letter-spacing:.005em}.timeline-step.done .timeline-step-label,.timeline-step.active .timeline-step-label{color:var(--text);font-weight:500}.timeline-current{text-align:center;border-top:1px solid var(--border);margin-top:24px;padding:24px 0 4px}.timeline-current-label{font-size:11px;color:var(--text-muted);text-transform:uppercase;letter-spacing:.1em;font-weight:500;margin:0 0 8px}.timeline-current-status{font-family:var(--font-display);font-size:24px;font-weight:500;letter-spacing:-.02em;margin:0 0 6px;background:linear-gradient(90deg,#c8102e,#ff5a3c 40%,#ff8a00 60%,#c8102e);background-size:300% 100%;-webkit-background-clip:text;background-clip:text;-webkit-text-fill-color:transparent;animation:gradientFlow 6s linear infinite}.timeline-current-date{font-size:13px;color:var(--text-muted);margin:0;font-weight:400}.card{background:var(--bg-elevated);border:1px solid var(--border);border-radius:18px;padding:26px 28px;margin-bottom:16px;box-shadow:var(--shadow-sm);transition:box-shadow .2s}.card:hover{box-shadow:var(--shadow-md)}.card-title{display:flex;align-items:center;gap:10px;font-family:var(--font-display);font-size:17px;font-weight:400;letter-spacing:-.01em;margin:0 0 18px}.card-icon{width:30px;height:30px;border-radius:8px;background:var(--brand-soft);display:grid;place-items:center;color:var(--brand)}.history-list{list-style:none;margin:0;padding:0;position:relative}.history-list:before{content:"";position:absolute;left:9px;top:16px;bottom:16px;width:2px;background:var(--brand);border-radius:1px;opacity:.2}.history-item{position:relative;padding:12px 0 12px 36px;display:flex;align-items:center;justify-content:space-between;gap:12px}.history-item:before{content:"";position:absolute;left:4px;top:50%;transform:translateY(-50%);width:12px;height:12px;border-radius:50%;background:var(--brand);border:3px solid var(--bg-elevated);box-shadow:0 0 0 1px var(--border)}.history-item-title{font-size:14px;font-weight:500;color:var(--text);margin:0}.history-item-date{font-size:13px;color:var(--text-muted);font-variant-numeric:tabular-nums;font-weight:400}.status-badge{display:inline-flex;align-items:center;gap:8px;padding:7px 14px;border-radius:100px;font-size:12.5px;font-weight:500;letter-spacing:.01em;border:1px solid var(--border-strong);background:var(--bg-elevated)}.status-badge:before{content:"";width:6px;height:6px;border-radius:50%;background:currentColor;animation:pulseSoft 2s ease-in-out infinite}.status-badge.recogido{color:var(--status-recogido);border-color:#1a7f3a4d;background:#1a7f3a0f}.status-badge:not(.recogido){color:var(--brand);border-color:#c8102e40;background:var(--brand-soft)}.btn-primary{display:inline-flex;align-items:center;gap:8px;padding:12px 22px;border-radius:10px;background:var(--brand);color:#fff;font-weight:500;font-size:13.5px;letter-spacing:.01em;border:none;cursor:pointer;transition:all .15s}.btn-primary:hover{background:var(--brand-dark);transform:translateY(-1px)}.btn-secondary{display:inline-flex;align-items:center;gap:8px;padding:12px 22px;border-radius:10px;background:var(--bg-elevated);color:var(--text);font-weight:500;font-size:13.5px;border:1px solid var(--border-strong);cursor:pointer;transition:all .15s}.btn-secondary:hover{background:var(--bg-soft);border-color:var(--text)}.empty-state{position:relative;text-align:center;padding:56px 28px 48px;max-width:480px;margin:32px auto;background:#fff;border-radius:24px;border:1px solid rgba(200,16,46,.1);box-shadow:0 20px 50px -20px #c8102e38,0 4px 14px #0f172a0d;overflow:hidden;isolation:isolate}.empty-state:before{content:"";position:absolute;top:0;left:0;right:0;height:5px;background:linear-gradient(90deg,#c8102e,#ff5a3c,#c8102e);background-size:200% 100%;animation:gradientFlow 4s linear infinite;z-index:1}.empty-state:after{content:"";position:absolute;top:-60%;right:-30%;width:320px;height:320px;background:radial-gradient(circle,rgba(200,16,46,.1) 0%,transparent 70%);border-radius:50%;z-index:-1;animation:ambientShift 14s ease-in-out infinite alternate}.empty-state-icon{width:80px;height:80px;margin:0 auto 22px;background:linear-gradient(135deg,#c8102e,#ff5a3c);border-radius:50%;display:grid;place-items:center;color:#fff;box-shadow:0 12px 28px -8px #c8102e8c,inset 0 0 0 4px #ffffffeb;animation:emptyIconFloat 3.5s ease-in-out infinite}@keyframes emptyIconFloat{0%,to{transform:translateY(0)}50%{transform:translateY(-4px)}}.empty-state-title{font-family:var(--font-display);font-size:26px;font-weight:600;letter-spacing:-.02em;margin:0 0 12px;color:#c8102e}.empty-state-desc{font-size:15px;color:#1a1a1a;line-height:1.55;margin:0 0 28px;font-weight:400}.skeleton{background:linear-gradient(90deg,var(--bg-soft) 0%,var(--border) 50%,var(--bg-soft) 100%);background-size:1000px 100%;animation:shimmer 2s linear infinite;border-radius:8px}.cta-banner{margin-top:32px;padding:32px;background:var(--bg-elevated);border:1px solid var(--border);border-left:3px solid var(--brand);border-radius:16px}.cta-banner-title{font-family:var(--font-display);font-size:19px;font-weight:400;letter-spacing:-.01em;margin:0 0 8px}.cta-banner-desc{font-size:14px;color:var(--text-muted);margin:0 0 18px;font-weight:300}.stats-strip{display:grid;grid-template-columns:repeat(auto-fit,minmax(160px,1fr));gap:0;padding:28px 32px;background:var(--bg-elevated);border:1px solid var(--border);border-radius:18px;box-shadow:var(--shadow-md)}.stat-cell{text-align:center;padding:4px 16px;border-right:1px solid var(--border)}.stat-cell:last-child{border-right:none}.stat-value{font-family:var(--font-display);font-size:32px;font-weight:300;letter-spacing:-.025em;color:var(--text);line-height:1}.stat-value em{color:var(--brand);font-style:normal;font-weight:600}.stat-label{font-size:11px;color:var(--text-muted);font-weight:400;margin-top:6px;letter-spacing:.04em;text-transform:uppercase}.contact-banner{position:relative;padding:56px 44px 52px;background:linear-gradient(135deg,#fff,#fff5f6 60%,#ffe5e8);color:#1a1a1a;border-radius:28px;text-align:center;overflow:hidden;border:1px solid rgba(200,16,46,.14);box-shadow:0 24px 60px -20px #c8102e38,0 6px 18px #0f172a0d}.contact-banner:before{content:"";position:absolute;top:-55%;right:-40%;width:420px;height:420px;background:radial-gradient(circle,rgba(200,16,46,.18) 0%,transparent 70%);border-radius:50%;filter:blur(50px);pointer-events:none;z-index:0}.contact-banner:after{content:"";position:absolute;bottom:-60%;left:-35%;width:360px;height:360px;background:radial-gradient(circle,rgba(255,138,0,.16) 0%,transparent 70%);border-radius:50%;filter:blur(60px);pointer-events:none;z-index:0}.contact-banner>*{position:relative;z-index:1}.contact-banner-eyebrow{position:relative;display:inline-flex;align-items:center;gap:8px;padding:5px 12px 5px 10px;border-radius:100px;background:#c8102e14;border:1px solid rgba(200,16,46,.18);font-size:11px;letter-spacing:.08em;text-transform:uppercase;font-weight:600;color:#c8102e;margin:0 auto 18px}.contact-banner-eyebrow-dot{width:6px;height:6px;border-radius:50%;background:#4ade80;box-shadow:0 0 0 4px #4ade802e;animation:pulseSoft 2s ease-in-out infinite}.contact-banner-title{font-family:var(--font-display);font-size:clamp(26px,4vw,34px);font-weight:600;letter-spacing:-.025em;margin:0 0 12px;position:relative;line-height:1.15;color:#0a0a0a}.contact-banner-title em{font-style:normal;color:#c8102e;font-weight:700}.contact-banner-desc{font-size:14.5px;color:#4b5563;max-width:480px;margin:0 auto 30px;font-weight:400;position:relative;line-height:1.55}.contact-methods{position:relative;display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:12px;max-width:540px;margin:0 auto}.contact-method{display:flex;align-items:center;gap:14px;padding:14px 18px;border-radius:14px;background:#fff;border:1px solid rgba(200,16,46,.14);color:#1a1a1a;text-decoration:none;transition:all .25s cubic-bezier(.16,1,.3,1);text-align:left;box-shadow:0 1px 2px #0f172a0a}.contact-method:hover{background:#fff;border-color:#c8102e73;transform:translateY(-2px);box-shadow:0 8px 22px -8px #c8102e4d}.contact-method-icon{width:38px;height:38px;border-radius:10px;background:var(--brand);display:grid;place-items:center;color:#fff;flex-shrink:0;box-shadow:0 4px 14px #c8102e59}.contact-method-body{display:flex;flex-direction:column;gap:1px;min-width:0}.contact-method-label{font-size:10.5px;letter-spacing:.08em;text-transform:uppercase;color:#ffffff80;font-weight:500}.contact-method-value{font-size:14px;font-weight:500;color:#fff;letter-spacing:.005em;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.contact-banner-btn{position:relative;display:inline-flex;align-items:center;gap:8px;padding:14px 26px;background:linear-gradient(135deg,#c8102e,#ff5a3c);color:#fff;border:none;border-radius:10px;font-weight:600;font-size:13.5px;text-decoration:none;cursor:pointer;transition:all .2s;box-shadow:0 6px 16px -4px #c8102e66}.contact-banner-btn:hover{transform:translateY(-1px);box-shadow:0 10px 22px -6px #c8102e8c}.app-footer{position:relative;z-index:1;border-top:1px solid var(--border);padding:32px 24px;margin-top:80px}.app-footer-inner{max-width:1200px;margin:0 auto;display:flex;align-items:center;justify-content:space-between;flex-wrap:wrap;gap:16px;font-size:13px;color:var(--text-muted);font-weight:300}.page-loading{text-align:center;padding:80px 20px}.page-loading-spinner{width:36px;height:36px;border:3px solid var(--border);border-top-color:var(--brand);border-radius:50%;margin:0 auto 18px;animation:spin .7s linear infinite}.page-loading-text{font-size:14px;color:var(--text-muted);margin:0}.app-preloader{position:fixed;top:0;right:0;bottom:0;left:0;z-index:1000;background:var(--bg);display:flex;flex-direction:column;align-items:center;justify-content:center;gap:24px;animation:preloaderFadeOut .6s cubic-bezier(.65,0,.35,1) 1.4s forwards}@keyframes preloaderFadeOut{to{opacity:0;visibility:hidden}}.app-preloader-logo{height:64px;width:auto;animation:logoReveal .8s cubic-bezier(.16,1,.3,1) both}@keyframes logoReveal{0%{opacity:0;transform:translateY(12px) scale(.96)}to{opacity:1;transform:translateY(0) scale(1)}}.app-preloader-tagline{font-size:13px;color:var(--text-muted);font-weight:400;letter-spacing:.04em;text-transform:uppercase;animation:fadeIn .6s ease-out .4s both}.app-preloader-bar{width:180px;height:2px;background:var(--border);border-radius:100px;overflow:hidden;position:relative;animation:fadeIn .6s ease-out .6s both}.app-preloader-bar:after{content:"";position:absolute;top:0;right:0;bottom:0;left:0;background:var(--brand);border-radius:inherit;animation:preloaderProgress 1.2s cubic-bezier(.4,0,.2,1) .4s forwards;transform-origin:left;transform:scaleX(0)}@keyframes preloaderProgress{to{transform:scaleX(1)}}.modal-overlay{position:fixed;top:0;right:0;bottom:0;left:0;z-index:200;background:#08080a9e;backdrop-filter:blur(8px);-webkit-backdrop-filter:blur(8px);display:grid;place-items:center;padding:20px;animation:fadeIn .18s ease-out}.modal-card{width:100%;max-width:480px;background:var(--bg-card);border:1px solid var(--border);border-radius:20px;box-shadow:0 30px 80px #00000059;padding:26px 26px 22px;max-height:calc(100vh - 40px);overflow-y:auto}.modal-header{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;margin-bottom:18px}.modal-title{font-family:var(--font-display);font-size:22px;font-weight:500;letter-spacing:-.02em;margin:0 0 4px;color:var(--text)}.modal-subtitle{font-size:13.5px;color:var(--text-muted);margin:0;font-weight:400}.modal-close{width:32px;height:32px;border-radius:8px;background:transparent;border:1px solid var(--border);color:var(--text-muted);display:grid;place-items:center;cursor:pointer;flex-shrink:0;transition:all .15s}.modal-close:hover{background:var(--bg-soft);color:var(--text);border-color:var(--border-strong)}.modal-form{display:flex;flex-direction:column;gap:14px}.form-field{display:flex;flex-direction:column;gap:6px}.form-label{font-size:12px;color:var(--text-muted);font-weight:500;letter-spacing:.01em}.form-label em{color:var(--brand);font-style:normal;font-weight:600;margin-left:2px}.form-input,.form-select,.form-textarea{width:100%;padding:11px 14px;background:var(--bg-soft);border:1px solid var(--border);border-radius:10px;font-size:14px;color:var(--text);font-family:inherit;font-weight:400;outline:none;transition:border-color .15s,background .15s,box-shadow .15s}.form-input:focus,.form-select:focus,.form-textarea:focus{border-color:var(--brand);background:var(--bg-elevated);box-shadow:0 0 0 3px #c8102e1a}.form-textarea{resize:vertical;min-height:90px;line-height:1.5}.form-select-wrap{position:relative}.form-select{-moz-appearance:none;appearance:none;-webkit-appearance:none;padding-right:36px;cursor:pointer}.form-select-chevron{position:absolute;right:14px;top:50%;transform:translateY(-50%);color:var(--text-muted);pointer-events:none}.modal-actions{display:flex;justify-content:flex-end;gap:8px;margin-top:8px}.btn-ghost{padding:11px 18px;background:transparent;border:1px solid var(--border);border-radius:10px;color:var(--text-muted);font-weight:500;font-size:13px;cursor:pointer;font-family:inherit;transition:all .15s}.btn-ghost:hover{background:var(--bg-soft);color:var(--text)}.modal-actions .btn-primary{cursor:pointer;font-family:inherit;border:none}@media(max-width:768px){.app-nav{display:none}.timeline-step-label{font-size:10px;max-width:60px}.timeline-dot{width:36px;height:36px}.timeline-track:before,.timeline-track-progress{top:18px}.estado-headline{font-size:28px}.hero{margin:48px auto 40px}.stats-strip{grid-template-columns:repeat(2,1fr)}.stat-cell{border-right:none;border-bottom:1px solid var(--border);padding:14px 8px}.contact-banner{padding:40px 24px}}html{scroll-behavior:smooth}::-webkit-scrollbar{width:10px;height:10px}::-webkit-scrollbar-track{background:transparent}::-webkit-scrollbar-thumb{background:var(--border-strong);border-radius:100px}::-webkit-scrollbar-thumb:hover{background:var(--text-muted)}input:focus,button:focus-visible{outline:2px solid var(--brand);outline-offset:2px}.chatbot-fab{position:fixed;right:22px;bottom:22px;width:58px;height:58px;border-radius:50%;border:none;cursor:pointer;background:linear-gradient(135deg,#fff,#fff5f5);box-shadow:0 10px 28px -8px #c8102e73,0 4px 12px #0f172a1a;display:grid;place-items:center;z-index:1000;color:#c8102e;transition:transform .25s cubic-bezier(.34,1.56,.64,1),box-shadow .25s}.chatbot-fab:hover{transform:scale(1.08) rotate(-3deg)}.chatbot-fab:active{transform:scale(.96)}.chatbot-fab.open{background:linear-gradient(135deg,#c8102e,#ff5a3c);color:#fff}.chatbot-fab.pulse:before{content:"";position:absolute;top:-4px;right:-4px;bottom:-4px;left:-4px;border-radius:50%;border:2px solid rgba(200,16,46,.55);animation:chatbotPulse 1.8s ease-out infinite}@keyframes chatbotPulse{0%{transform:scale(.95);opacity:1}to{transform:scale(1.45);opacity:0}}.chatbot-fab-logo{width:34px;height:34px;object-fit:contain;filter:drop-shadow(0 1px 1px rgba(0,0,0,.1))}.chatbot-panel{position:fixed;right:22px;bottom:92px;width:min(360px,calc(100vw - 28px));height:min(540px,calc(100vh - 130px));background:#fff;border-radius:22px;box-shadow:0 30px 80px -20px #0f172a4d,0 10px 24px #0f172a1a;display:flex;flex-direction:column;z-index:999;overflow:hidden;transform:translateY(20px) scale(.96);opacity:0;pointer-events:none;transition:opacity .22s ease,transform .28s cubic-bezier(.16,1,.3,1)}.chatbot-panel.open{transform:translateY(0) scale(1);opacity:1;pointer-events:auto}.chatbot-header{display:flex;align-items:center;gap:12px;padding:16px 18px;background:linear-gradient(135deg,#c8102e,#ff5a3c 70%,#ff8a00);background-size:200% 200%;color:#fff;animation:chatbotHeaderShift 8s ease-in-out infinite alternate;position:relative}@keyframes chatbotHeaderShift{0%{background-position:0% 50%}to{background-position:100% 50%}}.chatbot-header-avatar{width:38px;height:38px;border-radius:50%;background:#fff;display:grid;place-items:center;box-shadow:0 2px 8px #0000001f;flex-shrink:0}.chatbot-header-avatar img{width:26px;height:26px;object-fit:contain}.chatbot-header-meta{display:flex;flex-direction:column;flex:1;line-height:1.15}.chatbot-header-meta strong{font-size:15px;font-weight:600;letter-spacing:-.01em}.chatbot-header-meta span{font-size:11.5px;opacity:.92;display:inline-flex;align-items:center;gap:5px;margin-top:2px}.chatbot-dot{display:inline-block;width:7px;height:7px;border-radius:50%;background:#4ade80;box-shadow:0 0 #4ade80b3;animation:chatbotDot 1.6s ease-out infinite}@keyframes chatbotDot{0%{box-shadow:0 0 #4ade80b3}to{box-shadow:0 0 0 8px #4ade8000}}.chatbot-close{background:#ffffff2e;border:none;color:#fff;width:28px;height:28px;border-radius:50%;display:grid;place-items:center;cursor:pointer;transition:background .15s}.chatbot-close:hover{background:#ffffff52}.chatbot-body{flex:1;overflow-y:auto;padding:16px 14px;background:linear-gradient(180deg,#fafafa,#fff);display:flex;flex-direction:column;gap:12px}.chatbot-msg{display:flex;align-items:flex-end;gap:8px;max-width:90%;animation:chatbotMsgIn .32s cubic-bezier(.16,1,.3,1)}@keyframes chatbotMsgIn{0%{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}.chatbot-msg.user{align-self:flex-end;flex-direction:row-reverse}.chatbot-msg-avatar{width:28px;height:28px;border-radius:50%;background:#fff;border:1px solid #eee;display:grid;place-items:center;flex-shrink:0}.chatbot-msg-avatar img{width:20px;height:20px;object-fit:contain}.chatbot-msg-bubble{padding:10px 14px;border-radius:16px;font-size:13.5px;line-height:1.45;background:#f1f3f5;color:#1a1a1a}.chatbot-msg-bubble p{margin:0}.chatbot-msg.user .chatbot-msg-bubble{background:linear-gradient(135deg,#c8102e,#ff5a3c);color:#fff;font-weight:500;letter-spacing:.02em}.chatbot-msg.bot .chatbot-msg-bubble{border-top-left-radius:4px}.chatbot-msg.user .chatbot-msg-bubble{border-bottom-right-radius:4px}.chatbot-quick{display:flex;flex-wrap:wrap;gap:6px;margin-top:10px}.chatbot-quick button{padding:7px 12px;border-radius:100px;border:1px solid rgba(200,16,46,.2);background:#fff;color:#c8102e;font-size:12px;font-weight:500;cursor:pointer;transition:all .15s;font-family:inherit}.chatbot-quick button:hover{background:linear-gradient(135deg,#c8102e,#ff5a3c);color:#fff;border-color:transparent;transform:translateY(-1px);box-shadow:0 4px 10px #c8102e33}.chatbot-input{display:flex;align-items:center;gap:6px;padding:10px 12px;border-top:1px solid #f0f0f0;background:#fff}.chatbot-input input{flex:1;border:none;outline:none;padding:10px 12px;border-radius:12px;background:#f5f6f7;font-size:13px;font-family:inherit;color:#1a1a1a;transition:background .15s}.chatbot-input input:focus{background:#ecedef}.chatbot-input button{width:36px;height:36px;border-radius:50%;border:none;background:linear-gradient(135deg,#c8102e,#ff5a3c);color:#fff;display:grid;place-items:center;cursor:pointer;transition:transform .15s,box-shadow .15s;flex-shrink:0}.chatbot-input button:hover{transform:scale(1.06);box-shadow:0 4px 12px #c8102e4d}.chatbot-input button:active{transform:scale(.94)}.chatbot-footer-hint{text-align:center;padding:6px 0 10px;background:#fff;font-size:11.5px}.chatbot-footer-hint a{color:#c8102e;text-decoration:none;font-weight:500}.chatbot-footer-hint a:hover{text-decoration:underline}@media(max-width:480px){.chatbot-panel{right:12px;left:12px;bottom:84px;width:auto;height:70vh}.chatbot-fab{right:16px;bottom:16px}}